Privacy Policy

Last Updated: 20/02/2026

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Strayside Cleaning Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or our cleaning services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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We may collect and process the following personal data:

Information You Provide to Us

Full name

Address (service address and/or billing address)

Email address

Telephone number​

Details about the cleaning services you request

Any information you submit through our contact or booking forms

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Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to provide cleaning services you request

• Legitimate interests – to operate and improve our business

• Legal obligation – to comply with tax and regulatory requirements

• Consent – where you opt in to receive marketing communications

We use your personal data to:

• Provide and manage cleaning services

• Respond to inquiries

• Process payments and issue invoices

• Send appointment confirmations and reminders

• Improve our website and services

• Maintain internal records

We do not sell your personal data. We may share your information with:​

• Legal or regulatory authorities if required

All third parties are required to protect your data and use it only for specified purposes.

We retain personal data only for as long as necessary to:

• Provide our services

• Comply with legal and tax obligations

• Resolve disputes

Typically, financial records are kept for at least 6 years to comply with HMRC requirements.

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We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

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You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time (for marketing)

To exercise your rights, contact us at:
info@straysidecleaning.co.uk

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Our website may use cookies to enhance user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

If required, a cookie consent banner will appear when you visit our website.

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If you are unhappy with how we handle your personal data, please contact us first so we can resolve the issue.

You also have the right to lodge a complaint with the:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Helpline: 0303 123 1113

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We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.